New Books

• Great Displays for Your Library Step By Step by Susan P. Phillips
• Scorecards for Results: A Guide for Developing a Library Balanced Scorecard by Joseph R. Matthews
• Crash Course in Serving Spanish-Speakers by Salvador Avila

FYI: "Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so their decisions and initiatives are not at risk. This introduction will help libraries plan for attracting a rapidly growing Spanish-speaking population into the library and library services, a major challenge to librarians in small public libraries that have no Spanish-speaking staff." -from the back cover