New Books

• Building Blocks: Building a Parent-Child Literacy Program at Your Library by Sharon Snow
• Human Resources for Results: The Right Person for the Right Job (PLA Results Series) by Jeanne Goodrich and Paula M. Singer for the Public Library Association
• Virtual Reference Service: From Competencies to Assessment edited by R. David Lankes, Scott Nicholson, Marie L. Radford, Joanne Silverstein, Lynn Westbrook, and Philip Nast