- Training Paraprofessionals for Reference Service by Pamela L. Morgan
FYI: "This second edition of
Training Paraprofessionals for Reference Service has been revised to incorporate the changes in reference librarianship since publication of the first edition in 1993, many of which have been brought on with the advent of the Internet: virtual reference, increasing use of electronic resources, the move to single-service points, an increase of self-services for patrons, the decrease in ready reference questions, and the general appearance of new technologies." - from the Preface
- Searching 2.0 by Michael P. Sauers
- Staff Development Strategies that Work: Stories and Strategies from New Librarians edited by Georgie L. Donovan and Miguel A. Figueroa
